RIGHTS OF CANCELLATION
Right to Cancel
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right to cancel, you must inform us [INSERT: Name of the company, street, number, postcode, town, e-mail address, telephone number] of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.
Exercise of the right of cancellation
To exercise the right of cancellation, you must notify us of your decision to cancel from this contract by means of an unambiguous declaration (for example, letter sent by post, fax or email) by post to the address:
You can use the Cancellation form but it is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.
(Please complete and return this form only if you wish to cancel from the contract.)
- To the attention of
- I / We (*) notify you / notify (*) hereby my / our (*) cancellation from the contract
- Ordered on (*) / received on (*)
- Name of consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if this form is notified on paper)
(*) Strike out what does not apply.
For the cancellation period to be respected, it is sufficient that you send your communication relating to the exercise of the right of cancellation before the expiration of the cancellation period.
You will have to bear the direct costs of returning the goods.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exception to the right of cancellation
The exercise of the right of withdrawal is excluded for the following contracts:
- Contracts for the supply of goods made according to the consumer's specifications or clearly personalized;
- Contracts for the supply of goods liable to deteriorate or expire quickly;
- Contracts for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
- Contracts for the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;